kaunting venting out laang

i am not renewing my hsbc card anymore. unang-una, walang-wala sila sa rewards points nang citibank. AND THEN, i felt insulted with the way their agent talked to me, reminding me to pay the last statement balance. unang-una, bayad na ako on the date stated in the bill. kung kausapin nya ako, parang di ako nagbabayad. ive been a good payer, at isa pa ang laki na nang kinita nila sa akin for the past year. i'll just pay my current balance and i'm cutting off. i am easily pissed with such instances knowing i pay promptly. at uulitin ko, ang panget ng perks nyo. sa isang taon kong gamit, ang nakuha ko 300pesos na GC? eek, sa citibank nga e wala pang kalahating taon almost 500 na cash back ko. mga buwiset. hmp.